PRIVACY POLICY

Last Updated: 3-12-2025

1. Information We Collect: When you visit www.jyaenterprises.in, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

• Personal Information: Name, billing address, shipping address, payment information (including email address and phone number).

2. How We Use Your Information: We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

3. Payment Security: We use Razorpay for processing payments. We & Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

4. Sharing Personal Information: We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

• We use Razorpay to power our secure checkout.

• We use logistics partners (like Delhivery/Shiprocket) to deliver your orders.

5. Cookies: We use cookies to optimize your experience on our Site and to provide our services. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our Site.

6. Grievance Officer: In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

• Name: AMIT RAJPUT

• Phone: 9268210426

• Email: enterprisejya@gmail.com

7. Changes to This Policy: We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.